Soft Skills • 2 Days • HRD Corp Claimable

Leadership & Supervisory Skills Training Malaysia (2 Days)

For people promoted into management without being trained for it

Leadership and Supervisory Skills is a two-day programme for new and first-line managers covering delegation, coaching, performance feedback, and team motivation. Redefine Learning Asia designs it for the most common failure pattern in Malaysian organisations — promoting the best individual contributor and giving them no management training — and every module is drilled on the participant’s own team situations.

Duration

2 Days

Group Size

15 to 30 participants

Format

On-site / Virtual

HRD Corp

Claimable

When This Programme Is the Right One

The symptom: A strong technical performer was promoted and the team’s output has gone down.

Start from the symptom your team is showing rather than the programme name — buying in the wrong order usually convinces leadership that training does not work. Compare every programme side by side in our symptom-to-programme comparison table.

Learning Outcomes

Participants delegate against outcomes rather than either dumping tasks or quietly doing the work themselves.
Feedback is given using a structure that separates observed behaviour from personal judgement.
Participants can run a coaching conversation rather than only issuing instructions.
Each participant leaves with a plan for one specific underperforming or disengaged team member.

Programme Agenda

Time	Module	What Happens
Day 1, 9.00am – 10.30am	From doing to leading	The identity shift, and the specific behaviours that have to stop when someone becomes a supervisor.
Day 1, 10.45am – 1.00pm	Delegation	Matching task to capability, briefing for outcomes, and setting check-in points that are not micromanagement.
Day 1, 2.00pm – 5.00pm	Performance feedback	A structured model, drilled repeatedly on the participant’s own real cases with facilitator correction.
Day 2, 9.00am – 11.00am	Coaching conversations	Asking rather than telling, practised in triads with an observer role.
Day 2, 11.15am – 1.00pm	Motivation and retention	What actually drives discretionary effort, and the supervisor behaviours that quietly destroy it.
Day 2, 2.00pm – 4.30pm	Difficult team member lab and close	Each participant works a real case to a written action plan, coached live.

Activities

Delegation audit

Participants list what they are still doing themselves and classify why — capability, trust, or habit.

Feedback drill

Rapid repeated rounds of structured feedback on real cases until the structure becomes automatic.

Coaching triads

Coach, coachee, and observer rotating, with the observer giving structured feedback on the coaching itself.

Real-case action plan

A written plan for one named underperforming team member, reviewed by the facilitator before close.

Delivery, Pricing & HRD Corp

Formats: On-site, virtual, or hybrid. English, Bahasa Malaysia, or Mandarin.
Group size: 15 to 30 participants
Indicative investment: Quoted per group; two-day facilitated programmes typically run RM12,000–RM24,000 per group. Full breakdowns in the 2026 cost guide, or model your claim with the HRD Corp claim calculator.
HRD Corp claimable: Yes. This programme is structured as HRD Corp claimable training under SBL-Khas — certified trainer, documented learning outcomes, minimum contact hours, attendance records, and a completion report formatted for your claim. The grant must be approved at least 14 calendar days before the training date under Employer’s Circular No. 2/2026, so book three to four weeks ahead. See the full claim walkthrough in our HRD Corp claimable training guide.

Leadership & Supervisory Skills FAQs

It is designed for first-line and newly promoted supervisors, typically in their first two years of managing people. Experienced managers are better served by the Adaptive Leadership programme, which assumes the fundamentals are already in place.

No. Participants work on real cases involving their team members, and that requires the room to be peers only. We run separate cohorts where an organisation wants both levels trained.

Ground rules are agreed at the start, names are anonymised in plenary, and facilitators do not report individual case content back to the sponsor. Only aggregate themes are shared.

Feedback and delegation behaviours typically shift within four to eight weeks where the manager’s own supervisor reinforces them. Where there is no reinforcement above the participant, the effect decays — which is why we recommend briefing the sponsor tier before delivery.

On-site, virtual, or hybrid. English, Bahasa Malaysia, or Mandarin. Redefine Learning Asia delivers nationwide, including Kuala Lumpur, Selangor, Penang and Johor.

Request a proposal for Leadership & Supervisory Skills

Tell us your team size and the problem you need this to fix. You will get a customised proposal with pricing, agenda, and the HRD Corp claim pathway.

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