Soft Skills • 1 Day • HRD Corp Claimable

Effective Communication Training Malaysia: Power Communication Strategies

Clarity, listening, and handling the conversation you would rather avoid

Power Communication Strategies is a one-day soft skills programme covering Johari Window self-awareness, active listening, non-verbal communication, and handling difficult conversations. Redefine Learning Asia delivers it as a practice-heavy session in which participants rehearse against scenarios from their own workplace and receive facilitator correction in the room.

Duration

1 Day

Group Size

15 to 30 participants

Format

On-site / Virtual

HRD Corp

Claimable

When This Programme Is the Right One

The symptom: Instructions get misunderstood, meetings run long, and nobody says the important thing until afterwards.

Start from the symptom your team is showing rather than the programme name — buying in the wrong order usually convinces leadership that training does not work. Compare every programme side by side in our symptom-to-programme comparison table.

Learning Outcomes

Participants give instructions that are confirmed understood rather than assumed understood.
Active listening is practised as a technique with observable steps, not offered as advice.
Participants recognise the non-verbal signals that contradict their spoken message.
Each participant leaves with one rehearsed approach to a specific conversation they are avoiding.

Programme Agenda

Time	Module	What Happens
9.00am – 10.30am	Johari Window and blind spots	Structured self-audit surfacing the gap between how participants think they come across and how colleagues describe them.
10.45am – 12.30pm	Active listening	Listening broken into observable steps and drilled in pairs, with facilitator correction.
1.30pm – 3.00pm	Non-verbal communication	Recorded practice segments where participants see their own contradicting signals played back.
3.15pm – 4.30pm	Difficult conversations	A repeatable structure, rehearsed on real scenarios participants bring to the room.
4.30pm – 5.00pm	Commitment and close	One named conversation each participant will hold within two weeks.

Activities

Instruction relay

A message passed through four people, exposing exactly where and how meaning degrades.

Listening drill

Timed pair practice where the listener may only respond by summarising, until the speaker confirms accuracy.

Playback review

Short recorded segments reviewed for non-verbal signals contradicting the spoken message.

Scenario rehearsal

Participants run their own avoided conversation with a coached partner.

Delivery, Pricing & HRD Corp

Formats: On-site, virtual, or hybrid. English, Bahasa Malaysia, or Mandarin.
Group size: 15 to 30 participants
Indicative investment: Quoted per group; one-day facilitated programmes typically run RM6,000–RM14,000 per group. Full breakdowns in the 2026 cost guide, or model your claim with the HRD Corp claim calculator.
HRD Corp claimable: Yes. This programme is structured as HRD Corp claimable training under SBL-Khas — certified trainer, documented learning outcomes, minimum contact hours, attendance records, and a completion report formatted for your claim. The grant must be approved at least 14 calendar days before the training date under Employer’s Circular No. 2/2026, so book three to four weeks ahead. See the full claim walkthrough in our HRD Corp claimable training guide.

Power Communication Strategies FAQs

This is the practical communication toolkit. The two-day EQ in Communication programme goes deeper on emotional self-regulation, includes DISC profiling, and dedicates a full session to coached conflict rehearsal. If the problem is clarity and listening, take this one. If the problem is escalation and avoidance, take the two-day.

No. The playback segment is opt-in, recordings are deleted at the end of the day, and participants who decline take part as observers and reviewers instead.

Yes, and scenarios are rewritten accordingly — customer exchanges and shift handovers rather than performance conversations. Tell us the audience at proposal stage and the content is scoped to it.

Yes, and in Mandarin. Mixed-language delivery is also possible where a team spans languages.

Quoted per group; one-day facilitated programmes typically run RM6,000–RM14,000 per group. The final quote depends on group size, venue, and how much the content is customised, and eligible employers can claim it under HRD Corp SBL-Khas.

On-site, virtual, or hybrid. English, Bahasa Malaysia, or Mandarin. Redefine Learning Asia delivers nationwide, including Kuala Lumpur, Selangor, Penang and Johor.

Request a proposal for Power Communication Strategies

Tell us your team size and the problem you need this to fix. You will get a customised proposal with pricing, agenda, and the HRD Corp claim pathway.

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